D4 Electric Bike FAQ
Q:What is the top speed of this electric bike? Reach 20mph?
A: If you remove the speed limiter on settings, the top speed can reach 28 mph, and it also has cruise control.
Q: Worth it to buy this bike？For commute purposes only? I'm planning to buy this bike
A: The D4 electric bike is designed to be foldable. This e-bike can be easily folded and stored into the trunk of a car or bring it into the subway, making it the best commute and travel companion.
Q: Will a different seat fit? Will different handlebars fit? Keeping the bike still foldable?
A: The handlebar and seat height of the electric bicycle can be adjusted. Minimum Seat Height: 28'' and Maximum Seat Height: 37''. Recommend Height: 5'3''—6'3''. The electric bike can still be folded after adjusting the handlebar and seat.
Q: Can the battery of this electric bike be removed for charging?
A: The battery of this electric bike is detachable and you can remove it from the bike and charge the battery in your house. It is easy and convenient.
Q: Is this electric bike easy to assemble?
A: Thank you for your attention to our electric bikes. Ebike arrives 90% pre-assembled to eliminate the hassle of installation. In addition, the tools required for assembly are provided in the package. You can check the tutorial video here: https://www.youtube.com/watch?v=sGsE2i0DRPk
Q:It comes with the front and rear fenders?
A: The D4 electric bike comes with front and rear fenders and Rear Rack. No additional purchase is required.
Q: Is the electric bike powerful？
A: Our electric bike for adults features a 500W (MAX:750W) high-speed brushless rear hub motor and 85Nm of torque for strong climbing power.
Q:What is the rider height range?
A: The handlebar and seat height of the electric bicycle can be adjusted. Recommend Height: 5'3''—6'3''. This ebike can meet the needs of different people in the family.
Q: Is the bike for two people？
A: The D4 electric bicycle has a rear seat frame, and you can install a seat or a basket according to your needs. It can meet a variety of different needs, allowing you to achieve a multi-purpose electric bike.
Q:Where can I buy the replacement?
A:There are lots of accessories for the bike in the stock, including the motor, battery, tires, front light, led light, pedal and so on. Any need, please contact the customer team. Thanks for your support